Abstract： There are many of complaints against civil servants from society.It is the important actor of supervising government.However,the complaining procedures are not perfect,and in fact they can not work smoothly.They are lack of the unified operating system across the whole country,and they have not brought into the effect.The effective complaining procedures,which include of complaint,management,feedback,accountability and protection as well,should bring about the good effectiveness with the supporting of social credit system in the country.
刘圣中，温美程. 公务员信用体系的投诉机制研究[J]. 南昌大学学报(人文社会科学版), 2012, 43(03): 56-61.
liu shengzhong,wen meicheng. Research on the Complaint Procedures against Civil Servants. , 2012, 43(03): 56-61.
2012, Vol. 43 
